Sometimes the touch sensor can be affected by surrounding environment. Place DOTTI on table, restart DOTTI, wait for 2s, and slowly slide the top from left to right with light pressure. Reset DOTTI if problem persists.
Please restart NOTTI/DOTTI immediately after name changed, and check the name again.
Please make sure Bluetooth is on. If only one specific Notification cannot be received, please switch off and switch on that Notification again. If all Notifications cannot be received, please try to unpair and restart NOTTI/DOTTI and reconnect again.
NOTTI/DOTTI only compatible with Android devices running 4.3 and up / iOS 7.1 and up with Bluetooth 4.0 or above. Please try to turn off all the other Bluetooth devices first, and test whether you can connect NOTTI / DOTTI with your device. Please be reminded that we don’t need to pair in Bluetooth setting, [...]